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I used to play religiously my 10 dollars plus encore every Friday the same numbers. Now you made it twice a week, double to what I was spending and I kept playing.
What a fool have I been. No more! Now give me an other reason to stop with Julie Mix Toronto Ontario.
Click on the box after entering the promo code. Time elapsed. Not in my account. They said I never clicked. Asked for the screenshot of that mendacious offer.
Asked for an e- mail by a manager, at the very least. No record of that combination. They did the same with me. I demanded a call from a manager.
Never got one. A horrible way to treat an ex customer. I have played this and continually lose. Bee on slot machines and done 14 pulls in a row, only never to win even a few cents.
The bonuses in the games pay nothing. Also I have played with the demo money and lost literally thousands of dollars, never even winning even in demo mode.
There are other online sites that you probably have a better chance at. Sad state of affairs here…. I sent all the necessary documents and also more above just to make sure as per their requirements.
Got refused and the money back in my player account. So I went above and beyond and sent more documents. No scans or copies. Basically got denied on my withdrawal again and told my utility bill is a scanned copy.
How in the world is this document a scanned copy?? I downloaded from my provider and sent to them directly.
Now I got my issue escalated. This is day 5 since the original withdrawal. Pathetic at best. You would think a government run casino exclusive to Ontario would be super fair and well run, and not a total sham with sleezy sleezy ways.
Or any other review site? DO NOT PLAY, this casino is rigged big time, they let you win in the beginning and then just take. Their RTP percentage is over the life of the game, so if the game is there for five years the RTP is paid out over that time.
Slots seem overly rigged…. Lose, Lose, Lose should be their slogan! Sad Ontario cannot play fair! This site seems relatively rigged….. Not a good and fair site and best to stay away….
Do not play on this casino, it is definitely rigged to take from the poor and give to the rich, unless you are able to play with thousands and place high bids you will not win anything substantial.
This casino is rigged in a way that is anything but random, it is geared to your individual profile, I say this due to many hours of playing, if you manage to win a little on one of the games you can bet that you will not win on any other game but will lose what you won on the one game.
Time for a class action lawsuit. Worst Online Casino I have ever played. The Slot Games are a rip off of your money. They seem to be geared toward High Rollers who can start off with a couple of Thousand Dollars and bet high.
If you put in a couple hundred and bet small, you lose everything, every time. The games are set to pay back less than your bet and getting the bonus is next to impossible.
You will never come out ahead! Do not play OLG online. Stay away from this. Anything that is base on computer logic to draw your card is BS.
It is totally stacked against the player. In a 5 mins session of Black Jack, the dealer pulled 4 BJ. I got none. When not drawing BJ, the computer dealer always manage to beat my hand by 1.
If it is not a real person dealing, do not play it. The withdrawal process is a nightmare. Then today like an idiot I deposit again. I play a bit exit game log back into play for real and POOF ZERO BALANCE.
I call in and they tell me there were only 9 minutes missing and they have no way to show there was an error.
I argued with them for 30 minutes and it boiled down to if I had screenshots of the time I was playing. Well NO?!?!? Why would I have taken screenshots?
I told them at this point I guess I have to accept that they straight up ripped me off. Told him I was a pissed off customer who would not be returning, would be complaining and would be reviewing them poorly every chance I got.
I had been having multiple issues and they kept denying any problems so I started taking screen shots.
I emailed the screen shots to myself and a family member to see if there was some viewing issues. Customer service including supervisors is a disgrace.
Can you blame them? Working there must be a nightmare. They know people are pissed and hear it all day and night long. Truly unbelievable what goes on here.
Tried to cash out. IT IS A DROP DOWN LIST. I LITERALLY CANNOT UPDATE THEIR FIELD beyond the options they give me. One would think that a legitimate provincially sponsored lottery would have the SAME Blackjack odds as a regular casino but NO, the new app is so unbelievably stacked against the player it is ridiculous.
If you follow the standard guidelines to play the game you will always lose and at a rate twice as much as the traditional casino. Patrons should demand an audit, it is highway robbery.
Stay away from this site — never win and you will always lose. The game payouts they claim are inaccurate and the bonus rounds never come up.
BEWARE and be WARNED. Signed up for online casino got an app with limited access. Who is this? Government I will hold you accountable!
STAY AWAY. I promise you, you will have the worst experience of your life here. Truly hard to believe this is government run.
They are too DUMB to realize that if they treat their players well, they will win more in the long run. It really is almost too hard to believe how bad it is here unless you actually experience it.
I kind of chuckled at the reviews here before I played thinking it has to be an exaggeration. IT ISNT. STAYYY AWAYYYY. They do not have an online chat line like most online casinos, you have to call them during business hours or email them and most of the time you wait forever for a response.
The online casino barely wins, and you hardly ever get the bonus. They just take your money spin after spin. By far the worst online casino and suppose to be fair under Ontario gaming rules.
I see a class action suit coming. I want to thank all those that detailed their frustrations about the withdrawal process.
I also was fortunate to have some winnings and began the bank verification and withdrawal process that the OLG website indicates should take 24 hours to complete verification and days to reach your account.
When I saw the stories here of people experiencing the same thing, sometimes for months on end, I decided to take a new tactic. I responded to their OLG customer service email but copied in our current Minister of Finance to whom the OLG is accountable.
Sent that email at am last night and at am this morning received a response that they apologize for the confusion, they have sorted out the problem and my withdrawal has now been approved.
Lol — so that seemed to be the pressure button that finally got a response. BTW, the current Minister of Finance is Honorable Victor Fedeli.
Almost a month since the site was suddenly able to verify my location. I could write pages about the hoops I was driven to go through before they gave up and sent me to my provider saying maybe if I got a static IP address it would fix it.
This is not an option unless you are a business account. Back to them. A few other things to try. I follow instructions.
Two pages of instructions. I escalate — told a supervisor would call me in a few days. Still waiting.
Very archaic system. I understand they require verification of where I reside and this should be determined by where my router is located, not where my IP address happens to be.
What if I were traveling, would I not be able to purchase a lotto ticket? Useless site who are not at all customer centric. I do not recommend until they use services based in current era.
Tried bigger bets and blackjack and seems totally rigged. Avoid this site at all costs. STAY AWAY FROM THIS CASINO, APP, SITE AT ALL COST.
When I tried using a bonus code when depositing it said I did not qualify for the bonus but still deposited the money anyway. I got an email today saying that my withdraw request was cancelled and that the money was back in my casino account.
I tried contacting them through live chat and after waiting I was logged out because it took so long. I must have sent emails asking what was taking so long and never got a response.
So you will have to wait about a week for them to process it and then if you are lucky it will take another couple days for your bank to process it.
The games had nothing special and I won in the jackpot slots. I have seen better things made by teenagers. ZERO STARS.
Anyone who has had issues with this website- regarding gaming or withdrawal requests. I have been waiting quite some time for my withdrawal that keeps getting denied for x reason.
Always an excuse. They have no problem taking our money but refuse to give it back! Stay far away from this website!!! Completing rigged to favour them and only them.
No point on continuing to support these crooks. Why is smoking no longer advertised but gambling continues to be… What a joke, stay away!
Save your money, the payouts on this site are horrible, there are way better casinos than this one… OLG your casino sucks!
I made a withdrawal request last year. It has been more than 7 months for my money to come in. They keep on saying we are busier than normal.
Their systems take more than 45 minutes to get hold of someone on the phone. We are busier than normal. Still no update on this, they are not paying my money out.
Never use this site for gambling. Still no update, They OWE ME MORE THAN 4K. This has to be some sort of scam.
Never gambling with OLG ever again. Save your money use any other site. Recently I was playing a slot game at playolg and it locked up and gave an error message when I contacted customer support, they had no idea what was wrong with it and filed a report to have the matter examined.
Constant system errors. Wager money, click spin, get system error without going into spin but they take the money. Anyone else I email photos to has no problem seeing them.
Their support staff are friendly but have absolutely no proper knowledge or training to handle customer issues. Wait times to chat via online is 30 minutes plus.
Totally unacceptable all around. No idea how our gaming commissioner allows them to operate. Has anyone received their money after withdrawing?
I updated it and have been waiting over 3 weeks. Have tried live chat and calling in and no one can give me an answer. Any way to escalate this?
Contact them by email and include the Ontario Minister of Finance, who is responsible for the OLG. ZERO stars in an option.
I do not recommend this site either. There are many other sites out there with better wins. Also had the same issue with Money Tree.
OLG support said the same thing…my responsibility to amounts wagering. Games constantly lag and error messages.
First months wins were constant…almost guaranteed a win every time …hundreds to thousand. For the past 8 months NOTHING. Wins are very rare and far between now.
Wins have not exceeded a couple hundred and bonus spins are very few and far between. If game is starting to payout, it either freezes, lags and then error message to log back in.
Needless to say when you log back in, that game is no longer paying. Customer support lacks knowledge and wait times are excessive hours in the queue.
I was winning all kinds! Nothing after that. They also took out Hexbreaker. The only game I was winning in. They will give you something when you come back then nothing again.
Total scam. I have never had any issues receiving my payouts and just like any other casino. You win some you lose some.
Every time I start to win a little bit of money and I mean little… I get a system error. I have to log back in, then I lose all of it.
OLG casino is definitely not worth it. The pattern is the same you win a bit at the beginning, then the longer you play the more you lose. For this reason I cannot recommend this online gaming site.
The worst I ever seen. Think they watch every numbers people played and make their own winning numbers. It happened since they changed to two draws from one draw of pick 2, 3, 4.
They just put 0 digit or 1 different number everyday. They can real-time broadcasting without extra cost on their website but they do not. I used to win a couple of times monthly until , now it never happens again.
Understand they have to control the payout to maintain the company. But lottery Lucky Win will not happen again since they control numbers manually.
First off when I first joined a got some good wins. Then slowly I started to lose more and more and more. I have played every game on this site and am absolutely convinced that it is rigged.
I believe they control your wins and losses as you move from game to game and one game is not independent of the next.
I am not just some poor loser, I have not lost that much money but am actually ashamed that nobody in authority is shutting this site down.
If you must gamble, go to a casino where every machine is independent from the next. I been trying to withdraw money since August 21, , 3 attempts everytime a different excuse and customer support is as useless as a tit on a bull better off to light my money on fire then dealing with this BS.
But I did put a complaint with AGCO, not sure if that helped or no but glad I got it. Good luck.
Also reported to PlayOLG and basically said too bad, watch what you are wagering. I have played every game on their site over the past few months without making such an error as this.
Careful with some of their newer games. Wagering is the same as Money Tree. Very easy to make the same mistake.
I now refuse to play them. I have been waiting for my withdrawal for over 30 days now and still nothing I e-mail them and they send me the exact same e-mail high volume BS.
Total waste of money I now play with a UK site and have gotten my money in no more then 5 days after i requested it. Hi, I had the same problem before.
But they had sent a confirmation in my email address in the past which I think they do on an annual basis. Usually in my bank account in 2 days.
Hope this helps. I am trying to chat again right now, and the message says too busy, but my waiting time will be less than 1 minute, however it is now over 10 minutes and there is nobody to answer or chat…..!!!
Same here. Won on Oct 28 and still nothing. Made a complaint with AGCO, will wait and see what happens. Do not use PlayOLG. This is yet another criminal organization run by the Ontario government.
Sign your ticket ASAP. For any prize greater than that, take two pieces of photo id down to the closest OLG office and give them your pretend smile.
Get that cheque into your account and hope it clears in less than 3 business days. Stay away from online, it is all take and no give.
Takes days to get your money when you want to cash out. Both withdraws are still in the requested stage to this day. Did you get your lonely yet?
I requested a withdraw about 6 days ago and hopefully I will get it soon. There is absolutely no legitimate reason that I can imagine.
AT THIS TIME NO ACTION IS REQUIRED ON YOUR PART AT THIS TIME WHILE THEY COMPLETE THEIR REVIEW. THEY WILL CONTACT YOU IF THEY NEED ANYTHING.
I wish there was rating lower than 1 star. They will never let you withdraw and make it very difficult for you to take the money out. If I could give negative stars, I would.
ABSOLUTE BS. I will not be using this or be going to any olg casinos because they are clearly RIGGED. Chat responded but never answered when I asked what was going on, called but sitting on hold for almost 20 minutes now.
Buyer beware for sure, they can take your money but lock you out and not respond whenever they feel like it. Go to the corner store, more reliable.
Not to mention they make sure they record your name and e-mail before you can even submit this review……….. I have been waiting a month for my withdrawal.
They just keep saying high volume. I have complained to the Ontario Gaming Commission but I think it will go nowhere because this is owned by the Ontario Government.
My experience with them has been no different. Both PC and Mac users can enjoy this online gambling site, with the option to play inside your browser window.
Meaning you can play regardless of the brand of computer you have. PlayOLG Casino has an impressive variety of slots games, along with all the familiar table games on offer.
You can play poker, roulette, blackjack, and all the classics. They also have a good selection of video poker options to choose from.
Despite the good selection, the number of games on offer is very low at around So for players looking for a large amount of games at their online gambling destination, this may not be the site for you.
They also have a two great video poker games to play. Those are to be found in their leisure games section.
With so many sites offering mobile options for devices of all kinds, from iPad and iPhone to Surface Pro, Nokia Lumix, Fire tablet, Samsung Galaxy and Sony or HTC tablets, it's a real shame that the site lacks a mobile offering and we'd be lying if we said that it didn't put a significant dent in our PlayOLG casino review.
Funding your PlayOLG Casino account from Canada for online gambling can be done in several different ways. You can pay in funds using Visa debit, Visa credit, MasterCard, or by processing an INTERAC online transfer.
It's a shame to see such a lack of lightning fast e-wallet services, even though popular options like Neteller and Skrill aren't necessarily available to Canucks.
But most sites do what they can to offer alternative e-wallet services that can be used by Canadians, so players might find using the options available here significantly slower than what they're used to elsewhere.
The PlayOLG gambling site guarantees that deposits with show straight away in your gambling account, which means you can start enjoying their range of entertainment options immediately.OLG reviews. A free inside look at company reviews and salaries posted anonymously by employees. OLG Casino – It Really is Ewwwww Playing online slots in the comfort of your own home is pretty sweet. We grab a drink, a snack and we sit in our big comfy chair and watch the big shiny reels for hours at a time. It’s fun, exciting and really provides endless hours of entertainment. Today’s review of Play OLG is dedicated to both the opportunities and the restrictions you need to familiarize yourself with before making good use of the platform. Sadly, the site change recently (Oct ) has not been a good one for the OLG online casino customer. The deposit rules are incomprehensible now, and nobody at OLG chat can explain how they work. We've thoroughly reviewed PlayOLG Casino and gave it a perfect reputation rating, which is the best rating any casino can get from us. Now games are not independent. F1 Rangliste is absolutely no legitimate reason that Olg Online Review can imagine. Has anyone received their money after withdrawing? OLG should be absolutely ashamed of themselves!!!! Gambling is a competitive industry and I choose where I spend my money so enjoy the 10k and enjoy your old granny 20 cent bet costumers because this Reus Spiel is rolling down hill and it will hit the bottom sooner than later lol. Meaning you Power Ball Usa play regardless of the brand of computer you have. Payouts are very infrequent, and the site itself kicks me out more often than not. The Background. Judging purely by the online casino website, this casino would have a lower rating that it currently has from us, however, because of the availability of brick-and-mortar establishments and the credibility they add to the online casino, we've decided to increase our rating a little bit. I just lost CAD and I feel the games are all rigged. Games that I enjoyed and won on disappear. We will not share your e-mail address with any 3rd party.